Contact MINIGYM | Support, Orders & Custom Requests

FAQ

Everything you need to know before you order.

What exactly is this?+

A detailed 1:12 scale model of real gym equipment, built for display, posing, and light handling. Select models and gym sets offer Pre-Assembled Kit and DIY Kit versions. Easy-to-assemble individual models are available as DIY Kit only.

How big is it?+

MINIGYM models use 1:12 scale. See each product page for available dimensions.

What is it made from?+

The main structure is made from engineering-grade PETG, with 304 stainless steel hardware and connection points for a cleaner, stronger miniature build. It is designed for display, posing, and light handling - not load-bearing exercise.

Is it functional? Does it move?+

Yes. Cables and pulleys work, plates come off and on, and joints move - within the limits of its scale. It's built to be handled, not just looked at.

What's included?+

Check the individual product or bundle contents. Both assembly versions include simple assembly tools and the training accessories required by that item. Figures and room scenery are not included unless explicitly listed.

Do I have to assemble it? Is it hard?+

On products with assembly options, choose Pre-Assembled Kit for pre-assembled major components that still need a few minutes of final assembly, or DIY Kit to build it yourself. The kit option shows an estimated assembly time. Actual time varies with experience. Both versions include simple assembly tools. For bundles, refer to the listed contents and options.

Where can I find the assembly video?+

The link is included in your shipping confirmation email.

Why do the assembly versions have different prices?+

For current individual models and gym sets, Pre-Assembled Kit includes pre-assembly of major components; a few minutes of final assembly are still required. DIY Kit is supplied as parts for you to assemble. Both versions follow the dispatch timing shown on the product page.

When will I receive it?+

Ships from California, USA within 3 business days. This is dispatch timing, not arrival timing. Transit time varies by destination; tracking is emailed after dispatch. Worldwide standard shipping is $5.90 per order when the merchandise subtotal before coupon discounts is under $59, and free at $59 or more. Tax and shipping are excluded from the threshold.

Can I cancel or get a refund?+

Yes. Pre-orders can be cancelled for a full refund anytime before shipment. After delivery, eligible unused items can be returned within 30 days; non-defective return shipping is paid by the customer. Damaged, defective, or incorrect items are handled at no cost within 30 days.

Which payment methods are available?+

Available payment methods are shown at checkout. These may include PayPal, major credit/debit cards, Klarna, and supported express payment options, depending on your location and eligibility.

How is checkout handled?+

Checkout is SSL-encrypted and processed by secure payment providers including PayPal, major credit and debit cards, Klarna, and supported accelerated checkout methods. We never store your full card details on MINIGYM servers.

Project Updates

The first pre-order window is closed. Existing customers will receive production and shipping updates, and subscribers will get early notes for future drops.

Jun 7

Pre-Order Open

The launch drop is live. Launch pricing is available for a limited time.

Completed

Production & Packing Prep

The launch offer is closed, so the first batch moves into production preparation. Collector boxes, display cards, numbered certificates, and special packaging are arranged alongside the builds.

Completed

Checked & Packed

Main parts are inspected, grouped, and partly assembled before boxing. Each package includes the build components, simple tools, and setup guidance.

Completed

Shipment Updates

Check your order email for shipment details. Tracking is emailed after dispatch.

Existing pre-orders can still be cancelled for a full refund anytime before shipment.

Policy

Shipping & Returns

Clear return, refund, and shipping information for MINIGYM orders.

Return & Refund Policy

Pre-orders can be cancelled for a full refund anytime before shipment. Once an order has shipped, it can no longer be cancelled, but eligible items may be returned within 30 days of delivery.

For non-defective returns, items must be unused, complete, unmodified, undamaged, and in original packaging.
Order number or proof of purchase is required.
Custom or personalized items are final sale unless they arrive damaged, defective, or incorrect.

Eligible Returns

We accept returns for eligible unused items within 30 days of delivery. If your item arrives damaged, defective, or incorrect, contact us within 30 days with your order number and photos or video.

Return Shipping

If the item is damaged, defective, or incorrect, we cover return shipping or provide a replacement/refund at no cost to you.
For non-defective returns, the customer covers return shipping.
Original shipping fees, if any, are non-refundable for non-defective returns.
We recommend using a trackable shipping service.

Refunds

Once your cancellation is confirmed or your return is received and inspected, refunds are processed back to the original payment method.

Pre-shipment cancellations are refunded in full.
Refunds are issued to the original checkout payment method.
After-shipment non-defective returns are refunded after the returned item is received and inspected.
Quality issues, damaged items, and incorrect items are handled at no cost within 30 days of delivery.

Shipping Policy

Select models and gym sets offer Pre-Assembled Kit and DIY Kit versions. Pre-Assembled Kit still needs a few minutes of final assembly; DIY Kit is supplied as parts. Simple models are DIY Kit only. Both include each model's standard training accessories and simple assembly tools.

Both versions ship from California, USA within 3 business days.
Dispatch dates are not arrival dates. Transit time varies by delivery option and destination. For a delivery estimate to your address, contact support@mini-gym.com before ordering.
Worldwide standard shipping is free on orders of $59 or more, or $5.90 per order below $59. The threshold uses the merchandise subtotal before discounts and excludes tax and shipping.
Tracking number will be sent by email once shipped.

Address & Lost Packages

Please ensure your shipping address is correct. We are not responsible for incorrect addresses.

We are not responsible for packages marked as delivered by the carrier. If this happens, contact the carrier first and email us so we can help you review the situation.

Contact

To start a return, contact us at support@mini-gym.com. Include your order number and issue description. We will provide the return address for the warehouse closest to you.

Policy

Privacy Policy

This policy explains how MINIGYM collects, uses, and protects information when you visit our store, place an order, or join our updates list.

Information We Collect

We collect the information you provide when you place an order, contact support, submit a reminder request, or subscribe for updates. This may include your name, email address, shipping address, billing details, order details, and messages you send to us.

How We Use Information

Process orders, payments, refunds, cancellations, and shipping updates.
Send pre-order progress updates, reminder emails, and customer support replies.
Improve the website, product pages, checkout flow, and advertising performance.
Detect fraud, abuse, security issues, and technical problems.

Payments

Payments are processed by secure third-party payment providers. We do not store full card numbers on our servers. Payment providers may process your payment information according to their own privacy and security policies.

Cookies, Analytics, and Advertising

We use cookies and similar technologies to keep the cart working, understand site performance, and measure advertising. This includes tools such as Microsoft Clarity and Meta Pixel. These tools may collect device, browser, page-view, referral, and event data such as product views, add-to-cart actions, checkout starts, and purchases.

Advertising partners may use this data to measure campaign performance and show more relevant ads. You can manage browser cookies in your browser settings and can use platform-level ad settings from Meta, Google, and other services.

Email Updates

If you subscribe or request a reminder, we may email you launch updates, production notes, shipping reminders, and future product news. You can unsubscribe from marketing emails at any time.

Sharing Information

We share information only with service providers needed to operate the store, such as payment processors, fulfillment partners, analytics providers, email tools, fraud-prevention tools, advertising platforms, and technical hosting providers. We do not sell customer contact lists.

Data Retention

We keep order and support records as long as needed for business, tax, fraud-prevention, legal, and customer-service purposes. Reminder and email subscription records are kept until removed or unsubscribed.

Your Choices

You can request access, correction, or deletion of your personal information by emailing us.
You can unsubscribe from marketing emails at any time.
You can block or delete cookies in your browser settings, though some store features may not work correctly.
You can manage ad personalization through the privacy settings offered by advertising platforms.

Children

Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Contact

For privacy requests or questions, email support@mini-gym.com. We may update this policy as our store, tools, and legal requirements change.

Our Story

The Culture of Strength, Realized.

MINIGYM is built by lifelong gym enthusiasts who wanted a true tribute to the culture of strength — not just a decoration.

1. The Passion Behind the Build

We are a team of lifelong gym enthusiasts who live for the spirit of the iron game. We wanted to bring that same raw, industrial aesthetic to our workspace—not as a simple decoration, but as a true tribute to the culture of strength.

When we couldn't find a desktop gym that met our standards for realism, we decided to engineer our own.

2. Precision Over Mass

Realism isn't just about weight; it’s about mechanical authenticity. To achieve 100% faithful replication in 1:12 scale, we utilize a hybrid construction approach.

Precision-Engineered Components: Captures complex industrial geometry, surface detail, and true-to-life proportions with a refined collector-grade finish.
304 Stainless Steel Hardware: We integrate industrial-grade stainless steel for every critical connector and pulley system.

This combination ensures that every sliding rail and cable linkage moves with the authentic mechanical feel of full-sized commercial equipment.

3. Just the Beginning

Our mission is to create the most detailed micro-gym ecosystem in the world. We have successfully replicated the core of the gym, but we aren't stopping there.

With new designs and innovations constantly in development, your desk-side sanctuary will never stop expanding.

Built to be shared. Designed to be felt.
It’s not just a collection; it’s your identity in 1:12 scale.

Policies

Clear and simple. Full details on shipping, returns, privacy, and checkout security.

Shipping Policy+

Both versions ship from California, USA within 3 business days. This is a dispatch timeframe, not an arrival date. Worldwide standard shipping is free on orders of $59 or more, or $5.90 per order below $59, based on the merchandise subtotal before discounts and excluding tax and shipping. Transit time varies by destination. Tracking is emailed after dispatch. Contact support@mini-gym.com for a delivery estimate before ordering.

Returns & Cancellations+

Pre-orders can be cancelled for a full refund anytime before shipment. After delivery, eligible unused items can be returned within 30 days; non-defective return shipping is paid by the customer. Damaged, defective, or incorrect items are handled at no cost within 30 days. Email support@mini-gym.com to start.

Privacy Policy+

We use order data, email signups, analytics, and advertising tools to run the store, send updates, and measure campaigns. Payment details are handled by secure payment providers and are not stored as full card numbers on our servers.

Security+

Checkout is SSL-encrypted and processed by secure third-party payment providers. Full card details do not live on MINIGYM servers.

Contact Us

We're a real team and happy to help — most emails answered within 24 hours.

Email Supportsupport@mini-gym.com

Company Phone+1 (307) 998-3070

Cancel or Refund an OrderEmail us your order number before shipment for a full refund.

Bulk & Custom OrdersCo-branding & gifting →

Company InformationMINIGYM is operated by OckhamOne LLC, a U.S.-registered company.

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